HOW IT WORKS

img REPORT AN ISSUE OR RAISE A PROBLEM CONCERNING ANY GOVERNMENT INFRASTRUCTURE

Users are able to report an issue particularly relating to infrastructure. The request will be sent to the MDA, evidence of submission will be published and a response from the MDA will be traced and updated on the system.

imgMAKE A COMPLAINT OR REPORT AN UNFAIR TREATMENT TO GOVERNMENT

Users are able to make a complaint against any MDA. The request will be sent to the MDA, evidence of submission will be published and a response from the MDA will be traced and updated on the system.

imgREQUEST FOR INFORMATION OR ASK GOVERNMENT A QUESTION

Users are able to request for information from any MDA. The request will be sent to the MDA, evidence of submission will be published. This is based on freedom of information Act.

imgREPORT ANY GOVERNMENT OFFICIAL

Users are able to report any government official. The request will be sent to the MDA, evidence of submission will be published and a response from the MDA will be traced and updated on the system.

imgMAKE COMPLAINT TO GOVERNMENT

Users are able to make a complaint to any MDA, request will be sent to the MDA, evidence of submission will be published and a response from the MDA will be traced and updated on the system.

imgMAKE COMPLAINT TO GOVERNMENT

MDAs can run crowdsourcing campaigns using the portal, if they need to seek idea contribution or comments from the public, this can be run as a poll, ideas captured, mined and reported to the MDA.

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