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Why is it important?

Citizen engagement is at the core of democracy and a representative government. A world without citizen engagement is one in which government officials remain in the dark about the will of the people. That's why expanding citizen engagement through digital channels which can be accessed anytime, anywhere is vitally important. Today's citizens have high expectations about the way they interact with public sector institutions that support them.

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Whether it's to access information, share an opinion, or get updates about what's happening at a particular public sector organization, citizen engagement is all about interacting with government.

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REQUEST FOR INFORMATION
Based on Freedom of Information Act, citizens have a legal right of access to information, records and documents held by any Government MDA.
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REPORT AN OFFICER
Have you come across any federal Government officers in their official or personal capacities? Do you have any complaints about their conduct?
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REPORT INFRASTRUCTURE FAILURE
Have you spotted damaged or faulty electric poles, structures, roads, underground cables, overhead cables, bridges, etc? Please report by providing the location and description.
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MAKE A COMPLAINT
If you think you've been unfairly treated by any government MDA you have a right to complain. And if you complain, it will addressed it using the right channels
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GIVE A COMPLIMENT
Make a Compliment to Nigerian Government MDA where you feel they have done well. Your feedback helps the Government to deliver quality services.
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SUBMIT OPINION
This platform allows Governments to involve the opinions of public / private communities by collecting their ideas through a polling service

NUMBER OF PARTICIPANTS

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982

NUMBER OF ISSUES REPORTED

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297

NUMBER OF ISSUES RESOLVED

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213

PERCENTAGE OF RESOLUTION

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47%