E-Participation allows you to play an integral role in Government services from submitting an idea you have to Government, Requesting for information from Government, Making a complain to Government through to routing neighborhood issues to the right official, and then receiving a response.
Citizen engagement is at the core of democracy and a representative government. A world without citizen engagement is one in which government officials remain in the dark about the will of the people. That's why expanding citizen engagement through digital channels which can be accessed anytime, anywhere is vitally important. Today's citizens have high expectations about the way they interact with public sector institutions that support them.
Whether it's to access information, share an opinion, or get updates about what's happening at a particular public sector organization, citizen engagement is all about interacting with government.